Washington City Utility Billing

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Washington City understands the impact that COVID-19 is having on its residents and businesses. Although city offices are closed to public access, business hours are still M-F 8:00am - 5:00pm. Please visit washingtoncity.org/utilities to access our online services. Payments can be made in the payment drop box at City Hall, online or by phone. As you can imagine the phones are very busy right now so please be patient and leave a message if your call is directed to voicemail. We have increased our phone operators and will get back with you as soon as we can. Questions can also be emailed to utility@washingtoncity.org .

In an effort to reduce the financial and emotional stress to our residents and businesses during the COVID-19 Pandemic, Washington City has suspended all late fees and penalties. Additional options are available if you have been impacted financially as a result of COVID-19 and are unable to make your payment in full. Please contact the utility office at utility@washingtoncity.org or 435-656-6305 for more information on payment options.

Washington City provides water service to all residents and businesses, and power to residents and businesses north of the Virgin River. Currently we accept cash, check, money order and credit cards at the cashiers office and check, money order, and direct pay.

 Several programs are available to Washington County residents for upgrading your home to be more water efficient. Please see this website for details.

Online credit card payments are accepted, watch this video to learn how:

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Washington City Utah | (435) 656-6300
111 North 100 East | Washington, Utah 84780 [map]
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