Washington City Utility Billing

Click Here to Pay Online.

Washington City understands the impact that COVID-19 is having on its residents and businesses. Although city offices are closed to public access, business hours are still M-F 8:00am - 5:00pm. Please visit washingtoncity.org/utilities to access our online services. Payments can be made in the payment drop box at City Hall, online or by phone. As you can imagine the phones are very busy right now so please be patient and leave a message if your call is directed to voicemail. We have increased our phone operators and will get back with you as soon as we can. Questions can also be emailed to utility@washingtoncity.org .

In an effort to reduce the financial and emotional stress to our residents and businesses during the COVID-19 Pandemic, Washington City has suspended all late fees and penalties. Additional options are available if you have been impacted financially as a result of COVID-19 and are unable to make your payment in full. Please contact the utility office at utility@washingtoncity.org or 435-656-6305 for more information on payment options.

Washington City provides water service to all residents and businesses, and power to residents and businesses north of the Virgin River. Currently we accept cash, check, money order and credit cards at the cashiers office and check, money order, and direct pay.

Ordinance 2009-01 Medical Alert Program for Utility Billing Connections

Online credit card payments are accepted, watch this video to learn how:

Forms and Signup

• Utility Online Signup (Available to All Customers)
• Utility Signup Application (pdf)
• Business Utility Signup Application (pdf)
• Online Billpay Signup
• Online Payment Login
• Disconnect Request Form
• Green Power Available Now

Help and Information

• Master Fee Schedule
• Power Usage Calculator
• Water Usage Calculator

Other...

• Special Assessment Check Form
• Utilities Payoff Amount Request Form